Privacy Policy

Oleh Kalion (ABN 91 990 184 734) trading as Australia Travel Design

1. OVERVIEW
Oleh Kalion (‘we’, ‘us’ or ‘our’), trading as Australia Travel Design, is committed to protecting your privacy. This Privacy Policy explains how we collect, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. THE INFORMATION WE COLLECT
We only collect personal information that is reasonably necessary for us to provide our bespoke itinerary planning services. This includes:
• Identity Information: Your name.
• Contact Information: Your email address and phone number.
• Preference Information: Your travel interests, preferred destinations and dates to help us customise your itinerary.
Note: We do not collect sensitive information such as passport details, health information or allergy data. We do not require this information to provide our planning services.

3. HOW WE COLLECT YOUR INFORMATION
We collect information directly from you when you:
• Enquire about our services via the Australia Travel Design website (www.australiatraveldesign.com.au).
• Complete an intake form, questionnaire or email enquiry.
• Engage with us through direct correspondence.

4. PURPOSE OF COLLECTION
We use your information solely for the following purposes:
• To create and deliver your personalised travel itinerary.
• To communicate with you regarding your enquiry or the status of your plan.
• To process payments for our planning services.
• To comply with Australian tax laws or other legal obligations.

5. DISCLOSURE OF INFORMATION
We do not sell, rent or trade your personal information. We will only disclose your information to third parties if:
• You have given us express consent to do so.
• It is required to provide our service (for example, using a secure digital platform to host or send your itinerary).
• We are required by law to do so (for example, to the Australian Taxation Office).

6. DATA SECURITY
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We use secure digital storage and password-protected systems. As no method of transmission over the internet is 100 per cent secure, we cannot guarantee absolute security.

7. ACCESS AND CORRECTION
You have the right to access the personal information we hold about you and to request that it be corrected if it is inaccurate. To make a request, please contact us at the email address provided below.

8. COOKIES AND WEBSITE DATA
The Australia Travel Design website may use ‘cookies’ to help us understand website traffic and usage patterns. This helps us improve our service for future travellers. You can choose to disable cookies in your browser settings.

9. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes in our business or legal requirements. The updated version will be posted on our website with a ‘Last Updated’ date.

10. CONTACT US AND COMPLAINTS
If you have any questions about this Privacy Policy or wish to make a complaint about your privacy, please contact:

Oleh Kalion Trading as: Australia Travel Design ABN: 91 990 184 734 Email: australiatraveldesign@gmail.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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